--- title: Claim a Credential with Pre-qualifiers description: How do I claim a credential with pre-qualification conditions? --- [Skip to content](https://helpcenter.credivera.com/en/knowledge/claim-a-pre-qualifier-credential#main-content) - [English](https://helpcenter.credivera.com/en/knowledge/claim-a-pre-qualifier-credential) - [Français - Canada](https://helpcenter.credivera.com/fr-ca/knowledge/réclamer-un-titre-de-compétences-avec-préqualifications) English Show submenu for translations [Contact Credivera Support](https://helpcenter.credivera.com/en/knowledge/kb-tickets/new?hsLang=en) ![Credivera\_White](https://helpcenter.credivera.com/hs-fs/hubfs/Credivera_White.png?width=184&height=50&name=Credivera_White.png) Open main navigation Close main navigation - - [English](https://helpcenter.credivera.com/en/knowledge/claim-a-pre-qualifier-credential) - [Français - Canada](https://helpcenter.credivera.com/fr-ca/knowledge/réclamer-un-titre-de-compétences-avec-préqualifications) English Show submenu for translations - [Contact Credivera Support](https://helpcenter.credivera.com/en/knowledge/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Credivera Help Center](https://helpcenter.credivera.com/en/knowledge?hsLang=en) 2. [Credivera Exchange: User guide](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-user-guide?hsLang=en) 3. [Desktop](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-user-guide?hsLang=en#desktop) # Claim a Credential with Pre-qualifiers ## How do I claim a credential with pre-qualification conditions? 1. From the Credivera Wallet, click the **Credentials** tab and you will see the credential categories and a listing of all your credentials. ![PreQualClaim1](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim1.png?width=200&height=214&name=PreQualClaim1.png) 2. Click the **Add credential** button on the right side and a new window will open to enter the details. ![PreQualClaim2](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim2.png?width=688&height=135&name=PreQualClaim2.png) 3. In the window that opens you will see multiple fields. Once you select the **Issuer** and the **Pre-qualified** **Credential**, the options will change to show you only the list of pre-qualifications for achieving the credential. Click **Add** to start satisfying the qualifiers. ![PreQualClaim3](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim3.png?width=688&height=543&name=PreQualClaim3.png) 4. Under your list of credentials, you will now see the credential you just added showing as **In progress**. ![PreQualClaim4](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim4.png?width=688&height=297&name=PreQualClaim4.png) 5. Click on the credential name and you will be taken to the **Details** page for that credential. The credential badge will display the In progress status along with a message alerting you to the pre-qualifier conditions being incomplete. ![PreQualClaim5-1](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim5-1.png?width=453&height=380&name=PreQualClaim5-1.png) 6. Click the **Pre-qualifications** tab to see a list of the conditions needing to be satisfied to claim the credential. These could be any combination of Attestations, Document Acknowledgments, or other valid Credentials. Qualifiers in **Yellow** have not been completed. ![PreQualClaim6-1](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim6-1.png?width=688&height=372&name=PreQualClaim6-1.png) 7. It is possible to claim a pre-qualified credential with some or all the stated conditions already completed. If you have met any of these conditions prior to claiming the new credential, they will show as Green and do not need to be actioned. In the example below, the claimant already had a valid First Aid credential in their wallet when they added the pre-qualified credential requiring it. ![PreQualClaim7](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim7.png?width=688&height=292&name=PreQualClaim7.png) 8. To complete an **Attestation**, click the **Acknowledge** button and then follow the directions in the window that opens and click **Submit**. ![PreQualClaim8](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim8.png?width=688&height=278&name=PreQualClaim8.png) 9. To submit a credential, click the **Submit credential** button. ![PreQualClaim9](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim9.png?width=688&height=225&name=PreQualClaim9.png) 10. In the selection window click on the credential you want to submit and then click **Submit**. ![PreQualClaim10](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim10.png?width=535&height=388&name=PreQualClaim10.png) 11. To review and **Acknowledge** **a Document**, click the **Acknowledge** button beside the condition. Review the PDF that opens and then click the **Acknowledge** button in the document window. ![PreQualClaim11](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim11.png?width=512&height=577&name=PreQualClaim11.png) 12. Once all conditions for the Pre-Qualifier credential have been met, it will show as valid on the credential badge and each condition will display the date they were completed. ![PreQualClaim12](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim12.png?width=688&height=497&name=PreQualClaim12.png) 13. The credential will also be displayed with your other credentials in your wallet along with an expiry date corresponding to the date you completed all the pre-qualifiers.  ![PreQualClaim13](https://helpcenter.credivera.com/hs-fs/hubfs/PreQualClaim13.png?width=688&height=261&name=PreQualClaim13.png)   - [Credivera Exchange: User guide](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-user-guide?hsLang=en#main-content) - [Desktop](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-user-guide?hsLang=en#desktop) - [Mobile](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-user-guide?hsLang=en#mobile) - [Credivera Exchange: Admin guide](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-admin-guide?hsLang=en#main-content) - [Guides](https://helpcenter.credivera.com/en/knowledge/credivera-exchange-admin-guide?hsLang=en#guides) - [Mobile App: User guide](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#main-content) - [Getting started](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#getting-started) - [Managing credentials](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#managing-credentials) - [Sharing credentials](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#sharing-credentials) - [Troubleshooting](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#troubleshooting) - [App updates](https://helpcenter.credivera.com/en/knowledge/mobile-app-user-guide?hsLang=en#app-updates) [![Credivera\_Blue](https://helpcenter.credivera.com/hs-fs/hubfs/Credivera_Blue.png?width=147&height=40&name=Credivera_Blue.png "Credivera_Blue")](https://www.credivera.com/) Copyright © 2025, Credivera